Terms of Service — Feed Heartbeat
These terms govern your use of the Feed Heartbeat Shopify application and the website at https://feedheartbeat.com, operated by Pyke Limited, United Kingdom ("we", "us"). By installing or using the app, you agree to these terms.
1. The service
Feed Heartbeat is a detect-and-advise monitoring tool. It reads your Shopify product data and your Google Merchant Center status, compares them, and alerts you when your feed silently breaks, goes stale, stops syncing, or is disapproved. Feed Heartbeat does not edit your products, change your feed, modify your Merchant Center account, or move any funds.
2. No warranty of completeness
We work to detect feed-health problems accurately and promptly, but we do not guarantee that every issue will be detected, or detected within a given time. Feed Heartbeat is an early-warning aid, not a substitute for your own oversight of your Google Merchant Center account. Alerts are provided on an "as is" and "as available" basis.
3. Your responsibilities
- You are responsible for maintaining your Shopify store, your Google Merchant Center account, and for acting on the alerts we send.
- You must have the authority to connect the Shopify store and Google Merchant Center account you link to the app.
- You must not use the app unlawfully or attempt to disrupt or reverse-engineer the service.
4. Billing
The app is offered with a 7-day free trial, after which a flat monthly subscription applies. All billing is handled through Shopify Billing; we never see or store your payment card details. You can cancel at any time by uninstalling the app; cancellation stops future charges and takes effect at the end of the current billing period.
5. Data
Our handling of your data is described in our Privacy Policy, which forms part of these terms.
6. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses, including lost sales, lost ad spend, or Merchant Center suspensions.
7. Changes and termination
We may update these terms or the service; material changes will be announced in-app or by email. We may suspend or terminate access for breach of these terms. You may stop using the service at any time by uninstalling the app.
8. Contact
Questions: support@feedheartbeat.com
Pyke Limited, United Kingdom.